HELP CENTER

How to Cash In with Fortune Pay

You can easily cash in to your Fortune Pay wallet through over the counter and online banking.

Over-the-Counter

1

Click “Add money” beside your
Fortune Pay wallet balance.

2

Choose from the over
the counter options. 

3

Enter the desired amount
and select next.

4

Got to your selected payment
counter and present the reference
number with your payment.

5

You will receive confirmation via SMS.
Check if the top up balance is credited.

Online Banking

1

Add Money

Click “Add money” beside your Fortune Pay wallet balance.

2

Online Banking Options

Choose from the online banking options.

3

Enter Amount

Enter the desired amount and select next. 

4

Input Details

Input necessary details needed in the app.

5

SMS Notification

Receive an SMS notification once your top up is credited.                                                                                                                    

How to Withdraw with Fortune Pay

You can withdraw your Fortune Pay funds simply by following these quick steps:

1

Open Fortune Pay App

Open your Fortune Pay app and tap the menu toggle button at the right side of your name.

2

Click Withdraw

Click “Withdraw” and enter amount.

3

Select Withdrawal Method

Select withdrawal method and follow the necessary steps.

4

SMS Notification

SMS notification will be sent to your registered number once withdraw is successful.

Leading the society towards
a cashless future.

 

 

 

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