Privacy Policy

Privacy Policy


We, Easypay Global EMI Corp. (“Fortune Pay”) acknowledges each user and merchant’s privacy as well as the protection of our customers’ personal data which includes the personal data of our partners and employees.

Our Privacy Policy, following the Data Privacy Act of 2012, outlines our policy in relation to the collection, use, retention, disposal and protection of protected data to provide our customers, merchants, and other related partners and institutions with a top-of-the-line service. We will notify all customers, merchants and relevant partners with any update on our Privacy Policy by sending notifications and posting it on our website for easy reference and notification.

Security of personal data is critical to the Data Privacy Program. Fortune Pay has in place safeguards that help ensure that personal data stored with Fortune Pay is secure and protected in accordance with its Data Privacy Policy. Fortune Pay maintains strict security standards and procedures with a view to preventing unauthorized access to personal data by anyone, including its staff. Fortune Pay uses leading technologies such as (but not limited to) data encryption, firewalls and server authentication to protect the security of personal data. All Fortune Pay employees are required to observe our privacy standards at all times and are regularly examined and audited for compliance.


Fortune Pay shall keep all Fortune Pay Customer files in utmost confidentiality. By providing his/her information or data for the purpose of availing a Fortune Pay Wallet, the Customer expressly consents to the processing of his/her supplied customer data, as may be applicable. Customer Data are either Personal Information including Sensitive Personal Information or Non-Personal Information:


“Personal Information (PI)” is any information or data from which individual identification can be reasonably and directly ascertained, or when combined with other information would identify an individual certainly. 

“Sensitive Personal Information (SPI)” is personal information that includes but is not limited to: a) an individual’s race, ethnic origin, marital status, age, color, and religious, philosophical or political affiliations; b.) issued by government agencies peculiar to an individual which includes, but is not limited to, social security numbers, previous or current health records, licenses or its denials, suspension or revocation, and tax returns; and c.) Specifically established by an executive order or an act of Congress to be kept classified.

Personal or sensitive personal information Fortune Pay may collect consist of, but is not limited to, data or information that would aid us verify [i] Fortune Pay’s Customer’s identity such as name, date of birth, age, gender, address, telephone or mobile number, phonebook or contact list, email address, government-issued proof of identification, source of income, and other data points whenever applicable; [ii] the location of Fortune Pay Customer’s device whether desktop or personal computer, laptop, mobile devices or other electronic communication devices whenever Fortune Pay Customer access or use the Fortune Pay App or the Fortune Pay website; and [iii] the navigation and operation experience when accessing the Fortune Pay App and the Fortune Pay website to see transactions and activities done in the channels, the pages visited or checked, and the patterns thereof.

“Non-Personal Information (NPI)” is any information that does not identify Fortune Pay Customer with absolute particularity, and includes data from transactions, statistics, analysis, as well as unspecified and comprehensive reports.

Fortune Pay may also request Fortune Pay Customers to update their Personal Information every now and then. Should the Customer be unable to supply Fortune Pay with the necessary Personal Information, Fortune Pay is of no obligation to provide Fortune Pay Customer with requested services, updates on latest assistances, and Fortune Pay Customer may be prohibited to participate in dealings, promotions, advertisements, rewards or other activities.

When Fortune Pay Customer uses or accesses the Fortune Pay App or Fortune Pay website and electronically connects with us, depending on Fortune Pay Customer settings, Fortune Pay may use Fortune Pay Customer web cookies, small data text records or other similar technologies to identify his/her electronic device and record his/her preferences, and it is with his/her consent.


The Fortune Pay Customer gives consent and authorization to Fortune Pay to store, save, keep, process, disclose, exchange, and release the acquired information to its associates, affiliates, subsidiaries, officers, employees, agents, lawyers and other consultants, pre-paid/debit/credit agencies or any such persons as Fortune Pay may deem needed and necessary, or as required by law, rule or regulation, for the following purposes:

[i] to provide Fortune Pay Customers with chosen Fortune Pay services and products, as well as to provide customer support;

[ii] to promote and enhance Fortune Pay customer experience and to further improve, develop and determine personalized services to meet Fortune Pay Customer preferences, likings and needs;

[iii] to communicate relevant services and promotions to Fortune Pay Customer;

[iv] to show relevant and pertinent advertisements on and off Fortune Pay services and to determine the effectiveness of such advertisements and services; 

[v] to abide to any legal requirements or processes for safety, security, as well as public service; and

[vi] to deal with related and necessary statistics, analysis, and research by processing the information provided.

Fortune Pay makes use of the PI to the extent needed to comply with the necessary requirements of the law and other legal process, such as court orders; to fulfil a legal obligation; as well as to prevent imminent harm or danger to public security, safety or order.

Fortune Pay uses NPI for statistical, analytical, and research purposes to create unspecified and comprehensive reports.

By accepting the terms of this Data Privacy Policy, you likewise give your consent to Fortune Pay to utilize the PI and/or SPI for promotional, marketing, and other legal purposes.


It is hereby understood that we may collect information about you in a variety of ways. The information we may collect via the App depends on the content and material you use, and includes when you:

ͽ Verify and register to Fortune Pay App or Fortune Pay website and mobile application

ͽ Use Fortune Pay services through different platforms

ͽ Visit and make contact through Fortune Pay official websites

ͽ Provide necessary supporting documents to authenticate your identity

ͽ Disclose your personal information by phone calls, SMS, emails, verbal communication 

   with Fortune Pay’s authorized representative.

Personal Data

We collect and store all personal information related to your App profile, which you voluntarily gave us either upon sign-up or through continued use of the App. 

∞ First and Last Name

∞ Nickname

∞ Email address

∞ Mobile number 

∞ Birthday

∞ Location

∞ Photos uploaded

Fortune Pay collects your Personal Data in order to facilitate your transaction needs and to avail of our products and services, without limiting the purpose of data collection in general. 

We may collect your PI and/or SPI directly from you. We will collect information which may include your username, address, phone number, email address or registered name. Certain information including but not limited to your name, contact information may be available to other users through your profile.

We may also collect billing information as the case maybe, such as credit card number. Under some circumstances we may require some additional financial information to verify the accuracy of the data you provided such as your name, address, and other information from certain users, we may also collect certain information, such as commercial service provider’s license number or other form of authority.

From time to time we may provide you the opportunity to participate in contests or surveys on our Application site. If you choose to participate, we will request certain information, including your email address. In participating in these surveys on our App site, Fortune Pay will let you choose whether or not you agree to disclose these pieces of information. The requested information typically includes contact information and demographic information. We will not share any PI and/or SPI you provided through any of our platforms with other parties unless we have your prior notice and approval.

The collection of your Personal Data is being made to comply with the requirements of the law and legal processes by the Bangko Sentral ng Pilipinas (BSP) and Anti-Money Laundering Council (AMLC).

When required by our Privacy Policy and the law and before we use or process your Personal Data for any other legal purpose we will need your consent first.

Derivative Data and Uploaded Media

Information our servers automatically collect once you access the App, such as your native actions that are integral to the App, actions taken when creating entries, editing entries, and uploading media to the App. As such, we may also request access to your device’s photo roll or camera in order for us to upload your media to the App. Any media uploaded in this fashion, will be collected and stored on our servers. If you wish to change our access or permissions, you may do so in your device’s settings.

Data provided to us: When you voluntarily provide us with such data and you register to our application and create through our site.

Data collected automatically: If you are either visiting our Site or use our Business application which integrates our services, we may use our software, cookies and other similar tracking technologies to gather information automatically, such as your user identification, data that is made available for us via the app developer and device information, all as detailed in this Privacy Policy, we may also acquire from other sources to update or supplement the data we collect automatically.

Third Party Providers

When you use this App, Third parties may collect, store and/or process the information detailed in this Privacy Policy. You may find the list of Third Parties and Fortune Pay applications in its official website. These Third Parties are carefully selected to ensure that they, and their related entities who may access your information, provide your information with equal protection to that stated in this Policy and required by applicable privacy laws and the Platform Providers’ rule, policies and guidelines. We use commercially reasonable efforts to engage with Third Parties that post a privacy governing their collection, retention, processing and use of non-personal and personal information.

Merchants with whom you’re transacting: When you use Fortune Pay to process a transaction with a merchant using Fortune Pay App, we will provide that merchant with your full name, mobile phone number, email address, last four digits of your payment card so that the merchant can process and fulfill your request.

Affiliates and group companies: We will share your information with affiliates and group companies to provide you with the service and to improve our services. To ensure that your data is protected and properly transferred, we rely on intercompany agreements that are subject to Data Privacy Act which govern data transfers. 

Financial Data: There is no payment necessary for this Application. Financial information such as data related to your payment method is limited for this application.

Offer Wall: The application will not display a third-party-hosted offer wall. Such an offer will not allow third party advertisers to offer virtual currency, gifts, or other items to users in return for acceptance and completion of an advertisement offer. Such offer will not in any way appear in the Application and cannot be displayed to you based on certain data, such as your geographic area of demographic information. When you click on an offer wall, you will leave the Application. A unique identifier such as your user ID, will not be shared with the offer wall provider in order to prevent fraud and properly be not subjected to automatic debit of your account. 


To ensure that all information acquired by Fortune Pay is kept with strict confidentiality, all officers, employees, and personnel with access to said information or data will be given with a unique username and signature with a passcode which will expire in a given amount of time.

Employees with first hand access to this information will be regularly monitored by the concerned department to ensure that all rules and regulations are being followed and no possible breach will occur as a fault of the employees. Regular seminars will also be conducted to keep the employees updated with the laws and policies concerning data privacy. The employees will likewise be reminded of the legal effects of their non-compliance with the rules set up in this policy as well as related and relevant laws.

When required by our Privacy Policy and the law, and before Fortune Pay uses, deals with, or processes Fortune Pay Customer’s Data or Information for any other purpose, Fortune Pay will need to ask for Fortune Pay Customer’s consent through a pop-up in the app or in the website. Fortune Pay Customers as provided by regulations has the right to access, correct, add, object, remove, delete and transport his/her information. However, Fortune Pay customers requesting to remove and/or transport his/her information shall be equivalent to a cancellation or termination of his/her subscription with Fortune Pay.

We respect customers’ and users’ privacy and intellectual property rights. As such, we secure and protect Customer Data with proper safeguards to ensure confidentiality and privacy; prevent loss, theft, or use for unauthorized purposes; and comply with the requirements of the law. Permission is granted to electronically copy and print hard copy portions from our company for the sole purpose of customers to view their transactions. Any other use of materials on our website, including reproduction for purposes other than those noted above, modification, distribution, or republication, without our prior written permission is strictly prohibited.

As communications over the internet may not be secure, we make reasonable and appropriate security arrangements and measures that use a variety of physical, electronic, and procedural safeguards to protect Customer Data. For example, we protect and keep information submitted through our website safe using a secured server behind a firewall, encryption, and other appropriate security controls. When information is entered through our website, we encrypt the information using Secure Sockets Layer technology (SSL), so that it cannot be read as the information travels over the internet. We regularly review our information collection, storage, and processing practices, including physical security measures, to guard against unauthorized access to our system and unauthorized alteration, disclosure, or destruction of information we hold.


Fortune Pay will only retain personal information for as long as necessary:

(a)    for the fulfillment of the declared, specified, and legitimate purpose, or when the processing relevant to the purpose has been terminated;

(b)    for the establishment, exercise or defense of legal claims; or

(c)    for legitimate business purposes, which must be consistent with standards followed by the applicable industry or approved by appropriate government agency.

[Personal data shall be disposed or discarded in a secure manner that would prevent further processing, unauthorized access, or disclosure to any other party or the public, or prejudice the interests of the data subjects.]

Non-Personal Information may be kept longer than necessary for the declared, specified, and legitimate purpose.

In the event that you feel that there has been mishandling or misuse of your Personal Data, or that any of your privacy rights have been violated, you may email us at

Last Updated: May 8, 2023