HELP CENTER

Verification Status

1. Basic

Those with the Basic level of verification get to enjoy the main uses of Fortune Pay.

2. Legitimate

Legitimate members are those who have completed most of the steps in the verification process. They enjoy added perks in addition to the basic benefits and services of Fortune Pay.

3. Established


Established members are those who have completed ALL steps in the verification process. These members enjoy elite-level benefits and can truly maximize the use of Fortune Pay. 

To move up in the Fortune Pay verification levels, we would require the following:

- A verified email address and phone number
- A verified address
- Government ID  

Please prepare the following:
• UMID
• TIN
• Driver’s License
• Philhealth Card
Other Accepted IDs
• Student’s ID
• Passport
• Voter’s ID
• SSS ID
• Alien/Immigrant CoR
• NBI Clearance
• Postal ID
• PRC ID
• Police Clearance
• Government Office/GOCC ID
• Company ID
• HDMF ID (Pagibig)
• Barangay Certification 

Becoming a Legitimate or Established Fortune Pay user is a quick and easy process:

- Download the updated app.
- Be sure to have a valid Philippine government-issued ID on-hand for upload.
- Once account is activated, the ID verification process begins. Simply provide the information the app requires.
- Wait for confirmation via e-mail and the app. 

What are the Benefits involved that come
with being an Established Member?

SERVICES BASIC LEGITIMATE ESTABLISHED
Cash In & Cash Out
(Over-the-Counter)
Scan to Pay
Bills Payment
Instant P2P Fund Transfer  
Cash Out (Over-the-Counter
& Bank)


Cash In and Cash Out
(debit Card & Online Banking)




Low Cost Remittance    
Loan    

Leading the society towards
a cashless future.

 

 

 

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