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Verification Status

What are the levels of verification?

1. Basic

Those with the Basic level of verification get to enjoy the main uses of Fortune Pay.

2. Legitimate

Legitimate members are those who have completed most of the steps in the verification process. They enjoy added perks in addition to the basic benefits and services of Fortune Pay.

3. Established

Established members are those who have completed ALL steps in the verification process. These members enjoy elite-level benefits and can truly maximize the use of Fortune Pay. 

What are the requirements?

To move up in the Fortune Pay verification levels, we would require the following:

– A verified email address and phone number
– A verified address
– Government ID

Which government-issues are accepted?

Please prepare the following:
• UMID
• TIN
• Driver’s License
• Philhealth Card
Other Accepted IDs
• Student’s ID
• Passport
• Voter’s ID
• SSS ID
• Alien/Immigrant CoR
• NBI Clearance
• Postal ID
• PRC ID
• Police Clearance
• Government Office/GOCC ID
• Company ID
• HDMF ID (Pagibig)
• Barangay Certification

What is the FortunePay's process of verification?

Becoming a Legitimate or Established Fortune Pay user is a quick and easy process:

– Download the updated app.
– Be sure to have a valid Philippine government-issued ID on-hand for upload.
– Once account is activated, the ID verification process begins. Simply provide the information the app requires.
– Wait for confirmation via e-mail and the app. 

What are the benefits involved that come with being an Established Member?

Reward Points

TRANSACT USING FORTUNE PAY

Services where users can gain rewards points:
Scan to Pay, Bills Payment and Online Shopping.
User will get 1 reward point for every 50 pesos spent.

MAINTAIN FP WALLET BALANCE

Users can also get reward points based on their
average daily balance where reward points
will be credited monthly.

PURCHASE QR DISCOUNT VOUCHERS

Users can use reward points to purchase QR discount
vouchers within the app. 

CONVERT TO WALLET BALANCE

Users can convert their reward points to wallet balance.
1 reward point = Php 0.45 wallet balance 

Reward System for Established Members of FortunePay.

Cash In and Withdrawal.

How to Cash In

with FortunePay

You can easily cash in to your FortunePay wallet through over the counter and online banking.

Over the Counter

1

Click “Add money” beside your FortunePay wallet balance.

2

Choose fom the over the counter options.

3

Enter the desired amount and select next.

Go to your selected payment counter and present the reference number with your payment.

5

You will receive confirmation via SMS. Check if the top up balance is credited.

Online Banking

1

Add Money

Click “Add money” beside your FortunePay wallet balance. 

2

Online Banking Options

Choose from the online banking options.

3

Enter Amount

Enter the desired amount and select next. 

4

Input Details

Input necessary details needed in the app.

5

SMS Notification

Receive an SMS notification once your top up is credited.

How to Withdraw

with FortunePay.

You can withdraw your FortunePay funds simply by following these quick steps:

1

Add Money

Click “Add money” beside your FortunePay wallet balance.

2

Online Banking Options

Choose from the online banking options.

3

Enter Amount

Enter the desired amount and select next.

4

Input Details

Input necessary details needed in the app.

5

SMS Notification

Receive an SMS notification once your top up is credited.

Transfer Money

How to Send Money Through FortunePay

Transfer money is made easy through FortunePay there are two ways to do this:

Via QR

1. Open your FortunePay app.

2. Tap on “Transfer”

3. Have the recipient tap on “MY QR”.

4. Using your phone’s camera, scan the QR code of the recipient’s FortunePay account.

5. Input amount and click next. 

6. If successful, confirmation will be sent via SMS.

Via Mobile Number.

1. Open FotunePay app. 

2. Tap on “Transfer”.

3. Enter mobile number of the recipient and click next.

4. Input the amount.

5. Check your notifications for confirmation.

Shopping

How to Shop Using FortunePay

Shopping is made easy with Fortune Pay. Just shop with any of our merchant partners and follow these steps:

1. After selecting the items to be purchased, line up at the counter.

2. Open the FortunePay app.

3. Tap on “Scan QR”.

4. Scan the merchant’s QR Code.

5. Input the amount to be paid.

6. Check your notifications for confirmation.

Paying your Bills

How to Pay Bills using FortunePay

FortunePay makes paying the bills very convenient. Paying your bills anywhere, anytime by doing these simple steps: 

1. Open your FortunePay app.

2. On the home screen, you will see the “Bills Payment” section.

3. Select the corresponding recipient of the payment.

4. Input the amount to be paid and other necessary details.

5. Check notifications for confirmation.